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Central Bank of Kenya
CLOSEDDeputy Manager, Employee Engagement
Nairobi, Kenya
Medprime Care Institute
Only on FuzuCLOSEDHuman Resource Officer
Westlands, Kenya
AutoXpress Limited
Only on FuzuCLOSEDHuman Resource Business Partner - Systems And Analytics
Nairobi, Kenya
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KEPSA
Only on FuzuCLOSEDHuman Resource Intern - Ajira Digital Program
Nairobi, Kenya
Closing: Apr 26, 2024
This position has expiredPublished: Apr 9, 2024 (20 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture.
Qualifications:
- A Bachelor’s degree in any of the following areas; Human Resources, Business Administration, Psychology, or a related field from a recognized institution.
- Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.
- Membership to the Institute of Human Resource Management (IHRM) is an added advantage.
Work Experience:
At least five (5) years of experience in HR, with a focus on employee engagement, organizational development, or related areas in a large financial institution.
Competencies:
Technical Competencies
- Knowledge of HR Operational procedures.
- Knowledge and experience in developing and implementation of employee engagement strategies.
- Knowledge of Labour/employment law.
- Experience in diversity and inclusion management.
- Technical experience in Human Resources and/or Business Administration.
Behavioural/ General Competencies
- Leadership - Ability to motivate, influence staff to act towards achieving a common goal.
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
- Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
- Emotional Intelligence - manages emotions in a mature and composed manner as expected of staff.
- Analytical – highly analytical and ability to challenge status quo based on quantitative facts and impacts.
- Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
- Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.
Responsibilities
The role holder will be responsible for driving initiatives to enhance employee satisfaction, retention, and productivity. He/She will play a significant role in executing the bank's employee engagement strategy and promoting a positive workplace culture.
Qualifications:
- A Bachelor’s degree in any of the following areas; Human Resources, Business Administration, Psychology, or a related field from a recognized institution.
- Certified Human Resource Management Professionals (CHRP)/Higher Diploma in Human Resources Management qualification is an added advantage.
- Membership to the Institute of Human Resource Management (IHRM) is an added advantage.
Work Experience:
At least five (5) years of experience in HR, with a focus on employee engagement, organizational development, or related areas in a large financial institution.
Competencies:
Technical Competencies
- Knowledge of HR Operational procedures.
- Knowledge and experience in developing and implementation of employee engagement strategies.
- Knowledge of Labour/employment law.
- Experience in diversity and inclusion management.
- Technical experience in Human Resources and/or Business Administration.
Behavioural/ General Competencies
- Leadership - Ability to motivate, influence staff to act towards achieving a common goal.
- Planning and organization - Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation - Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results, and success.
- Communication and information sharing -Ability to express information clearly and succinctly, orally and in writing, considering the audience and the nature of the information.
- Professionalism, work ethic and integrity - Ability to convey a high level of excellence and competence on delivery of duty.
- Collaboration and teamwork - Ability to work collaboratively within a group of people to achieve a common goal.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Customer focus - Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Resilience - Ability to withstand operational challenges and maintain momentum.
- Decision making - the ability to make better decisions, as defined by decision-making principles posited by models of rational choice.
- Emotional Intelligence - manages emotions in a mature and composed manner as expected of staff.
- Analytical – highly analytical and ability to challenge status quo based on quantitative facts and impacts.
- Digital mind-set - Ability to recognize the importance and impact of technology on the ways of working and integrate technology in the day-to-day job to achieve efficiency, quality, and productivity in the function.
- Creativity and innovation - Promote an environment that encourages creative thinking, and innovation within the ambits of existing rules/guidelines.
- Support management in developing and executing the Bank's employee engagement strategy, ensuring alignment with the bank goals and values.
- Manage various staff engagement programs and initiatives, including recognition programs, wellness initiatives, and diversity and inclusion efforts.
- Support in collecting, analysing, and synthesizing staff feedback through surveys, focus groups, and other channels to identify areas for improvement and best practices.
- Support the maintenance and enhancement of internal communication channels to ensure transparent and timely dissemination of information to staff.
- Support in the planning and coordination of staff engagement meetings to provide more channels of communication for alignment.
- Monitor key performance indicators related to employee engagement and experience, providing regular updates and insights for management’s review.
- Support the design and delivery of training programs and workshops aimed at enhancing staff engagement, leadership skills, and workplace culture.
- Work closely with unit leaders and cross-functional teams to drive synergy and collaboration in staff engagement efforts.
- Contribute ideas and suggestions for improving staff engagement initiatives and processes based on feedback, data analysis, and industry best practices.
- Adhere to Bank policies, procedures, and guidelines.
- Any other roles and responsibilities as may be assigned by the supervisor.
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